Mon-Fri between 9am and 4.30pm (4pm Fri) - call Squirrelhouse Tel. 0113-8800-399. Any planned absence is shown below.
When we're unavailable contact the server team for email or website availability issues. Let them know you're a Squirrelhouse customer on system 'Sulfur' and they'll assist you. Tel. 0333 335 3030
Your ip address is: 18.104.22.168
Check you can access our servers
A smiley face above means your access is fine. If you can't see a smiley face then you aren't able to access our web and email servers. There might be a problem with the servers but a typical reason for this is if you have tried the wrong email settings too many times and our servers then block you assuming you are a hacker.
To fix this: first refresh this page - press [F5]. If that didn't work, you need a a new clean ip address...
- make a note of your current internet connection's ip address which is: 22.214.171.124
- double-check your email settings
- switch your router off for a min and then switch back on
- refesh this webpage to check if you now have a new ip address.
If you are still stuck, contact the Server Team by phone (not email) and ask that they unblock your ip address.
Tel. 0333 335 3030
Recommended Email Settings to access our servers
Valid from 13th July 2017
Eco sustainability is important to us, just as you would expect from a company called Squirrelhouse!
Our hosting partner's facility is powered solely from renewable energy and both
they and us have invested in replanting ancient woodland in Scotland to help the planet in the small way that we can.